Our contact details
Name: M Simmonds decorating contractors ltd
Address: Hobbs Barn, Klee Close, Quainton, HP22 4AF
Phone Number: 01296 655774
Date of notice completed: 31st October 2021
The type of personal information we collect
We currently collect and process the following information:
- Names and address of customers or potential customers that request an estimate.
- Customers that we have done work for and invoiced.
- Names, addresses, email & telephone numbers for customer estimating purposes.
- Names, addresses, email & telephone numbers for Customer invoice purposes.
- Information is held on our E-Accounting system Xero.
- We hold Names and Address of Regular clients that we have done work for our Christmas card list, mailing list.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you, mainly due to you requesting us to provide a written estimate and similarly, if we undertake the work, we will provide an invoice containing your address and contact details.
We only use the information that you have given us in order to provide an estimate or issue an invoice.
Only very occasionally, we may email regular and established clients with important information about the business and news updates.
You information will only be shared with our employees that are employed to do the work for you.
Under the General Data Protection Regulation (GDPR), we have a legitimate interest and lawful bases that we rely on for processing this information.
You are able to remove your consent at any time.
You can do this by contacting M Simmonds decorating
How we store your personal information
Your information is securely stored on Xero e-accounting system.
We keep names, address and contact details indefinitely for regular and repeat clients.
For one-off customers, we generally remove your details within a period of on approximately 5-10 years.
Customers that have not used our services for a period of over 5+ years will be removed from our Christmas card mailing list.
Your information will be permanently deleting, shredded or incinerated.
The names and contact details of customers that have not used our services for a period of over a period 5-10 years will be permanently deleted for all of our systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us if you wish to make a request, by email, email@example.com, or visiting our website www.msimmonds.co.uk
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at www.msimmonds.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk